I noticed that I was missing one of the 4 M8x1.25 hex nuts on top of my valve cover. As a result oil was seeping out and down the side of the motor. Thank you Detroit!
Most of us really like our Roxors, but this is disappointing. As a modern automotive start-up, Roxor has the opportunity to learn from the shortfalls of its competition. So far, the jury is still out on that. We've been down the QC road from the beginning. It's past time MANA gets on the learning curve in assembling a vintage design. Clearly, many dealers are not catching the factory's lack of attention to detail. When rollout issues arise, the customer can end up stuck in fingerprinting between the dealer and the factory. That's the wholly preventable kind of bad management. Its not just production line mistakes either. Roxor customer relations could also use a large dose of administrative QC. Their responses are seemingly all over the map, ranging anywhere from exceptional to abysmal. This forum's membership offers tens of thousands of hours of practical, operational experience with Roxor. It would be wise, never mind beneficial to the bottom line, were MANA to listen and, perhaps, acknowledge as much.
As for the free jacket, that deal comes front loaded with a requirement for patience. When you least expect it, after six months or so, UPS may deliver a large box. Should that occur, inside contains a nice note and fairly heavy weight jacket of seemingly good quality. For those still waiting, it has a black canvas shell with plaid lining, brass zipper, snap buttoned slash pockets, and embroidered Roxor/Mahindra Offroad and U.S. Veteran Duty Honor Country patches. The label reads Corner Stone by Port Authority, made in China. For authenticity's sake, one might have expected that it would have at least been made in India. Surely India hasn't exported their textile industry, like we've done. Anyhow, assuming it eventually does arrive, the jacket is really quite a nice gesture on Mahindra's part and much appreciated.
