EVOLTweetyBird
New member
Decided I wanted a Roxor, or possibly two. Okay, use the Dealer locator, and find one that has multiple locations, nearest one shows multiple units on its web site, all at that location. Drive an hour to get there, beautiful place, bikes/quads/side by sides/wave runners/ etc. everywhere. Odd don't see a single Roxor, would have thought they would have one outside on display.
Walk into the dealership and am greeted by a young lady, I tell her I would like to speak to someone about buying one or two Roxors. By the deer in the headlamps look I get it's like I'm speaking Chinese. She asks what is a Roxor? I tell her It's a Mahindra Roxor, looks like a Jeep Wrangler. It's obvious she's clueless.
Gentleman sitting at a desk nearby asks if he can help. I tell him what I'm looking for and that I'm interested in buying one or two of them.
I've been in the auto business for a long long time, and most sales people are like starving dogs when they get a solid buying customer. Not this one, he asks me if I don't have a dealer in Pennsylvania? (I had told him I have a place up there for the second one) He then tells me "Oh I think we have one of those out back, let me go check." What? you have multiple ones showing on your site to be here, yet you don't even know if you have one? This isn't going good. And so I wait, and wait, and wait. Couple other employees walk past ask if I need help but don't even slow down as they walk by. 15 minutes later, as I'm ready to walk out, one of the parts dept guys walks over and asks if someone has helped me or do I need assistance. I go through what has happened so far, and he tells me he saw the salesperson out back and he should be back in a minute.
I see a white Roxor pull up in the far parking lot. Why would he park all the way over there and not out by the front of the dealership where his customer is? Like he doesn't want other folks to see? I walk over to where the Roxor is parked and he tells me this is the LE version. The only one they have. When I ask about the others he tells me they may be at their other places, this is all they have. To reiterate to him, I tell him I'm wanting to buy, and will want a bunch of options for both. I ask about order time and do they have someone qualified to do lockers on these. He doesn't know but will go ask.
He leaves me to find out and I look over the Roxor. Poor thing is filthy like it's been sitting outside a long time. Guess they don't have any lot folks to wash it.
I notice oddly there is no speedometer in it, just a big hole where it should be. And he's taken the keys.
Alright guess he didn't want me to steal it. LOL! Lift the hood and just like what I've read, low coolant level, and it's obvious he had to jump start it to get it down here. Time to get dirty, crawl under and first thing I see is the front diff drain plug is stripped where the Allen wrench would go. Not good, factory or dealer tech screwed up. Rear diff looks the same, and both driveshafts have spun what looks like a half pound of grease on the underside of the Roxor. Little things, but to a car guy this is signs of folks who don't care.
I've seen enough, not this one. Meanwhile sales guy comes back and tells me they have no idea how long to order them. Does this guy not want to sell or what the heck? We walk back into the dealership and he introduces me to floor manager, he and the sales guy tell me to use the build section on Roxor's site and give them the code for the builds and what ever else I want and they'll see about getting them. I ask again about time frame and am told they have no idea. I thank them both and leave, never to return.
I've never had a place so not want to sell one or two of their vehicles, business must be great if they don't need sales.
Walk into the dealership and am greeted by a young lady, I tell her I would like to speak to someone about buying one or two Roxors. By the deer in the headlamps look I get it's like I'm speaking Chinese. She asks what is a Roxor? I tell her It's a Mahindra Roxor, looks like a Jeep Wrangler. It's obvious she's clueless.
Gentleman sitting at a desk nearby asks if he can help. I tell him what I'm looking for and that I'm interested in buying one or two of them.
I've been in the auto business for a long long time, and most sales people are like starving dogs when they get a solid buying customer. Not this one, he asks me if I don't have a dealer in Pennsylvania? (I had told him I have a place up there for the second one) He then tells me "Oh I think we have one of those out back, let me go check." What? you have multiple ones showing on your site to be here, yet you don't even know if you have one? This isn't going good. And so I wait, and wait, and wait. Couple other employees walk past ask if I need help but don't even slow down as they walk by. 15 minutes later, as I'm ready to walk out, one of the parts dept guys walks over and asks if someone has helped me or do I need assistance. I go through what has happened so far, and he tells me he saw the salesperson out back and he should be back in a minute.
I see a white Roxor pull up in the far parking lot. Why would he park all the way over there and not out by the front of the dealership where his customer is? Like he doesn't want other folks to see? I walk over to where the Roxor is parked and he tells me this is the LE version. The only one they have. When I ask about the others he tells me they may be at their other places, this is all they have. To reiterate to him, I tell him I'm wanting to buy, and will want a bunch of options for both. I ask about order time and do they have someone qualified to do lockers on these. He doesn't know but will go ask.
He leaves me to find out and I look over the Roxor. Poor thing is filthy like it's been sitting outside a long time. Guess they don't have any lot folks to wash it.
I notice oddly there is no speedometer in it, just a big hole where it should be. And he's taken the keys.
Alright guess he didn't want me to steal it. LOL! Lift the hood and just like what I've read, low coolant level, and it's obvious he had to jump start it to get it down here. Time to get dirty, crawl under and first thing I see is the front diff drain plug is stripped where the Allen wrench would go. Not good, factory or dealer tech screwed up. Rear diff looks the same, and both driveshafts have spun what looks like a half pound of grease on the underside of the Roxor. Little things, but to a car guy this is signs of folks who don't care.
I've seen enough, not this one. Meanwhile sales guy comes back and tells me they have no idea how long to order them. Does this guy not want to sell or what the heck? We walk back into the dealership and he introduces me to floor manager, he and the sales guy tell me to use the build section on Roxor's site and give them the code for the builds and what ever else I want and they'll see about getting them. I ask again about time frame and am told they have no idea. I thank them both and leave, never to return.
I've never had a place so not want to sell one or two of their vehicles, business must be great if they don't need sales.
