utah_aviator
New member
I don't know who else knows it but the Mahindra Tractor Division (the group who took over marketing and support for the Roxor) removed end-user access to the Roxor's Online Parts Catalog. Since they took over, only certified dealers have access! When I found this out I called the Roxor Customer Support line and asked them how to get access to the Parts Catalog; she asked me if I was a certified dealer and when I said "no, I'm a product owner", she said that ONLY certified dealers have access to it. I told her that before the Tractor Group took over responsibility for Roxor, that it was a valuable resource that was always available to anyone on the RoxorOffroad.com website. She said "that is not how the Tractor Group operates". I then bitched about what a poor customer support move this was and that it was an invaluable resource considering that Roxor Vehicle Support is POOR at best to NON-EXISTENT. She advised me to go to the Mahindra North America website and file an email suggestion/question which I did about a month ago. Mahindra's world-class customer support has NEVER GOTTEN BACK TO ME! Not a thanks for your inquiry, or sorry but we won't be doing that, or even a go to hell; NOTHING!
So, Mahindra North America, the Tractor Group and Roxor support officially SUCKS, and they DON"T CARE what you, me or any other Roxor Owner needs or wants. They are the worst I've ever seen from a any vehicle manufacturer.
I would advise anyone considering buying a Roxor to know that Mahindra is going to provide ZERO support. Now, how can we get Illustrated Parts Catalog for the Roxor!
So, Mahindra North America, the Tractor Group and Roxor support officially SUCKS, and they DON"T CARE what you, me or any other Roxor Owner needs or wants. They are the worst I've ever seen from a any vehicle manufacturer.
I would advise anyone considering buying a Roxor to know that Mahindra is going to provide ZERO support. Now, how can we get Illustrated Parts Catalog for the Roxor!